State Farm® Insurance Agent Brian Gibbs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sweet By Cara Linn
July 24, 2026
5
out of
5
rating by Sweet By Cara Linn
"Jennifer Foster has been great to work with. She slowly built a relationship over time, became a customer of ours’ (you’d be surprised how rare this is—people want our business but won’t even make a purchase at ours’!)
She wasn’t pushy but when the time was right and I needed a new policy, i noticed the little efforts she made and knew I wanted to go with State Farm. And the quote was fair."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Daelyn Acosta
July 22, 2026
5
out of
5
rating by Daelyn Acosta
"Jennifer and Lisa are the absolute best! They are quick to help and are amazing overall!!"
Lionora Olvera
July 22, 2026
5
out of
5
rating by Lionora Olvera
"I had the best experience with Jennifer at State Farm. She was patient and understanding and worked with me to get new the best price."
Danielle Skaggs
July 21, 2026
5
out of
5
rating by Danielle Skaggs
"Jennifer has been the utter BEST in helping assist and make things happen with my insurance! I moved everything together because how amazing she was and the better rates she also could offer! 10/10"
We responded:
"Hi Danielle, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Amarillo. If you ever need help, we are just a phone call away! - Your State Farm Agent, Brian Gibbs "
Daniel Contreras
June 22, 2026
5
out of
5
rating by Daniel Contreras
"Fantastic people and great customer service!"
We responded:
"Thank you so much for the 5-star rating, Daniel! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Dustin Ratheal
May 30, 2026
3
out of
5
rating by Dustin Ratheal
"Great service and team. Same coverage different provider - over $150 difference a month."
We responded:
"Dustin, thank you for your review. We appreciate your honest feedback and are glad to know that you had a satisfactory experience with us here on State Farm Agent Brian Gibbs’s Team. If there is anything specific we can do to make your next experience a 5-star one, please do not hesitate to let us know."
Sandra Massey
May 14, 2026
5
out of
5
rating by Sandra Massey
"Lisa was fantastic and very helpful when I was recently making changes to my policy! Such a blessing! Thank you!"
We responded:
"Thank you so much for the 5-stars, Sandra! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jami Brannon
April 17, 2026
5
out of
5
rating by Jami Brannon
"This State Farm team has always been extremely helpful and kind anytime I need them! I greatly appreciate their dedication to customer service."
We responded:
"Thank you for the amazing review, Jami! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Michelle Bewley
February 23, 2026
5
out of
5
rating by Michelle Bewley
"Jennifer Foster is amazing, she helped me with my policy, and was very knowledgeable. Ive been with Statefarm for 2 years, and have been very happy with the service and responsiveness they have given me."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Jennifer provided you with knowledgeable and helpful service. It’s wonderful to know you’ve been happy with your experience with State Farm over the past two years. We truly appreciate your loyalty and look forward to continuing to support you!"
Jaiven
February 23, 2026
5
out of
5
rating by Jaiven
"Jennifer is the best"
We responded:
"Thanks so much for the awesome review! We’re really happy to hear Jennifer was able to help you out"
Daisy Burton
February 20, 2026
5
out of
5
rating by Daisy Burton
"They are always so sweet! I’ve talked to Jennifer multiple times and she is always kind and helpful 😊"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brian Gibbs’s Team. "
Brooke Laing
November 7, 2025
5
out of
5
rating by Brooke Laing
"Brittney was extremely helpful and patient with us! She is great at getting back to me within a timely manner when I have had questions. Highly recommend."
We responded:
"Thank you for taking the time to share your positive experience. We truly appreciate your trust in our team. We look forward to continuing to serve you in the future :) "
Bethany Perry
November 7, 2025
5
out of
5
rating by Bethany Perry
"Brittney is fantastic! She really listened to what I needed and explained everything clearly. I feel confident in my coverage now, thanks to her help!! Highly recommend!!"
We responded:
"Thank you Bethany for the wonderful review. Our goal is to provide exceptional customer service and we are pleased to know we meet your expectations. We look forward to continuing to serve you in the future. "
Greg Rea
October 31, 2025
5
out of
5
rating by Greg Rea
"Always so helpful and friendly!"
We responded:
"Thanks so much for taking the time to leave us a review and for choosing our agency for your insurance needs!"
Mya Sanchez
October 31, 2025
5
out of
5
rating by Mya Sanchez
"Everyone is so kind, affirmative, and helpful. I got signed up in 1 day and it was so easy! Love it on the State Farm side!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience was smooth and positive. It's great to know that the team at State Farm made everything easy for you. If you need any further assistance, feel free to reach out!"
Pantawat Tiasawad
October 31, 2025
5
out of
5
rating by Pantawat Tiasawad
"Great customer service. Highly recommended."
We responded:
"Thank you for your positive feedback! We're delighted to hear you had a great experience. Your recommendation means a lot to us!"
Sheila Henke
October 31, 2025
5
out of
5
rating by Sheila Henke
"Everyone is very efficient and extremely pleasant. Fantastic staff!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team efficient and pleasant. We truly appreciate your support and look forward to serving you again!"
Mike Sykora
October 30, 2025
5
out of
5
rating by Mike Sykora
"Had an accident back in September "not my fault " contacted Lisa and explained to her that the other people's insurance was giving me the run a round. She asked some questions and patched me in to someone in claims and they got the ball rolling. Thanks to Lisa I had my claim settle very quickly"
We responded:
"Thank you so much for sharing your experience! We’re glad to hear that Lisa was able to assist you promptly and help get your claim settled quickly. It’s always our goal to make what can be a stressful process as smooth as possible for our clients. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for your kind words!
"
AC007
October 29, 2025
5
out of
5
rating by AC007
"I would like to thank Lisa and her State Farm team. They were very patience with me while I was deciding what I needed to do. They answered my questions and gave me options on my quotes. They were very professional and helpful throughout the process. I would recommend them to anyone who is looking for good and dependable rates. Thank you for all that you’ve done for me."
We responded:
"Thank you so much for your kind words and thoughtful review! Lisa and the entire State Farm team truly appreciate your recognition. We’re glad we could be patient and helpful as you navigated your options, and it means a lot to know you felt supported throughout the process. Your recommendation means the world to us, and we're here anytime you need assistance in the future. Thank you again for trusting us and for taking the time to share your experience!"
Crystol Sykora
October 29, 2025
5
out of
5
rating by Crystol Sykora
"We transfered to Brian Gibbs office, hoping for a better fit for our family's insurance needs and we have definitely found what we were hoping for! The entire team is knowledgeable, respectful and always keeps us abreast of any insurance updates/changes. So thankful we made the switch!! This office is the BEST!"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that the Brian Gibbs team has been a great fit for your family’s insurance needs. It means a lot to us that you feel supported, informed, and respected every step of the way. Your trust and kind words inspire us to keep providing the best service possible. We’re truly grateful you made the switch and look forward to continuing to serve you and your family!"
michael frame
September 3, 2025
5
out of
5
rating by michael frame
"If there were more than 5 stars, Brian Gibbs would get 100. There's no insurance agent with a better staff. Lisa, the office manager, is hands down the best. She goes above and beyond to make sure that you have the best experience. There is a reason his office is loaded with so many awards and accolades. I can't say enough about the level of care, compassion and professionalism that I have received from Brian Gibbs. His office has no rival in this area in my opinion. I've had insurance in 5 states and never had a more trustworthy insurance agent. This office and it's staff have changed what I look for in an insurance agency. Thank you for everything you do!"
We responded:
"Thank you from the bottom of our hearts for your amazing 5-star review! We’re incredibly grateful for your kind words. Lisa, our office manager, is truly a blessing to our team, and Jennifer Foster and Brittney Thomas pour so much care and dedication into everything they do. Knowing that their efforts made such a positive impact means the world to us. We’re honored to have the opportunity to serve you and look forward to welcoming you back!"
LeAnna O'Grady
July 30, 2025
5
out of
5
rating by LeAnna O'Grady
"Amazing staff. Great prices. Would highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our staff and found our prices favorable. We truly appreciate your recommendation!"
Aly
July 29, 2025
5
out of
5
rating by Aly
"We use this office for pretty much all of our insurance needs! Lisa, Jennifer, and Cindy are all so awesome and will go above and beyond to help!! 10/10 recommend them!!"
We responded:
"Thank you, Alyssa, so much for your kind words and continued trust in our team! We're thrilled to hear that Lisa and Jennifer have provided you with excellent service. Your recommendation means a lot to us, and we're always here to help with all your insurance needs!"
Coulter Wiley
May 23, 2025
1
out of
5
rating by Coulter Wiley
"Communication was terrible with their Agency. I changed vehicles and they told me the rate was going down around $10 / month. Then I get a bill that is almost $90 higher. I reach out to see what happened because I don’t renew for 4 more months. The producer says she doesn’t know what happened and she’ll look into it. 9 days go by and I don’t get any communication from them. I reach back out and they say oh well it went up after it went back to underwriting.. okay so why wouldn’t you tell the customer that change of information?! They didn’t apologize or show any regret for the lack of communication."
We responded:
"Thank you for your feedback. I’m sorry to hear that you felt our communication fell short during your experience with us. We strive to provide excellent service, and it's disappointing to know we didn’t meet your expectations in this area.
I want to highlight that our office manager has reached out to you twice and left voicemails to address your concerns. We genuinely value your input and are eager to resolve any misunderstandings.
Please know that we are committed to improving our communication and ensuring that our clients feel heard and supported. If you’re open to it, I would love to connect with you directly to discuss your experience further. You can reach me at 806-352-5700 or lisa@briangibbsagent.com."
Alan Erwin
March 5, 2025
5
out of
5
rating by Alan Erwin
"I've been a client for many years. The staff is knowledgeable, professional and personable. I've nothing bad to say and plan to continue using them as my provider for both auto and home insurance needs."
We responded:
"Alan,
Thank you so much for your kind words and for being a loyal client for so many years! We’re thrilled to hear that you appreciate our knowledgeable and professional staff. Your continued trust in us for your auto and home insurance needs means a lot. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you for many more years to come!"